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cannot activate wifes app

  • May 26, 2026
  • 1 reply
  • 6 views
S
Community Member

I cannot get the app working on my wifes phone, the number is linked to my account but cant get in!

    1 reply

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • May 27, 2026

    Hi ​@sarahsone,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

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