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Question

cannot log on as other account

  • April 26, 2026
  • 1 reply
  • 9 views
B
Community Member

Cannot log in to my account as says linked to another account with the number. I am paying every month by direct debit so where is my account

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • April 26, 2026

    Hi ​@brianbarrs111 ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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