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New Contributor
December 1, 2025
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Cannot Register My ID Mobile Account - Onbarding - Date Of Birth Not Recognised - 2nd ID Mobile Account

  • December 1, 2025
  • 2 replies
  • 235 views

Hi,

I am trying to complete the Onbarding process, but the Onbaording website is not recognising my Date Of Birth.

This account I am trying to set up is my 2nd ID Mobile Account.

 

Could this be causing some sort of conflict with my 1st ID Mobile Account?

    Best answer by Geluk

    Take the matter up via CHAT PAGE; type “Speak to a person”.

    2 replies

    iDeliverAuthor
    New Contributor
    December 3, 2025

    Or did I accidentally enter the wrong date of birth, can some one who works for ID mobile double check for me please? 

    Geluk
    Silver Contributor
    GelukAnswer
    Silver Contributor
    December 3, 2025

    Take the matter up via CHAT PAGE; type “Speak to a person”.

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