Skip to main content
Solved

Cannot Register My ID Mobile Account - Onbarding - Date Of Birth Not Recognised - 2nd ID Mobile Account

  • December 1, 2025
  • 2 replies
  • 163 views
I
New Contributor

Hi,

I am trying to complete the Onbarding process, but the Onbaording website is not recognising my Date Of Birth.

This account I am trying to set up is my 2nd ID Mobile Account.

 

Could this be causing some sort of conflict with my 1st ID Mobile Account?

Best answer by Geluk

Take the matter up via CHAT PAGE; type “Speak to a person”.

    2 replies

    I
    New Contributor
    • iDeliver
    • Author
    • New Contributor
    • December 3, 2025

    Or did I accidentally enter the wrong date of birth, can some one who works for ID mobile double check for me please? 

    Geluk
    Silver Contributor
    Forum|alt.badge.img+10
    • Geluk
    • Silver Contributor
    • Answer
    • December 3, 2025

    Take the matter up via CHAT PAGE; type “Speak to a person”.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

      Not the answer you were looking for?


      Create a new topic and ask a question to the iD Community.


      Create a topic
      Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
      Terms & ConditionsAccessibility statement