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Community Member
Nov 7, 2026 11:03 AM UTC
Question

cannot save new email

I have had to change my email address but the app won’t save the new information. Can anyone help me please

    1 reply

    Kwanele Z
    iD Mobile Employee
    iD Mobile Employee
    Nov 8, 2026 3:06 PM UTC

    Hi ​@Annaflipflop,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.