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Question

cant access app

  • November 19, 2025
  • 1 reply
  • 16 views
B
Community Member

I can’t get into my id app. I’ve had to set up a new account as my previous one with password wasn’t recognised. 
 

    1 reply

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • November 19, 2025

    ​@bekirogers  Sorry to here this but the problem may of been with system maintenance over the past weekend and a knock-on effect with your account. I believe everything should be working now but I not 100% sure.

    Now if it nothing to do with the weekend maintenance work try again tomorrow with your orginal detail's and the new one you made. 

     

    Joe

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉

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