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New Contributor
August 19, 2026
Question

cant get in my account

  • August 19, 2026
  • 1 reply
  • 11 views

hi can someone help me I'm having issues login my account. It says don't recognise email or password????

    1 reply

    iD Mobile Employee
    August 21, 2026

    Hi ​@Bellag1900s 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.