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New Contributor
June 11, 2026

card not working and you keep charging me

  • June 11, 2026
  • 2 replies
  • 11 views

Can you please activate my sim card, it's my second number the si. Wasn't working and you gave me new in the shop and you said to call you to acti ate it, your colleague said to contact the chat now

2 replies

iD Mobile Employee
June 12, 2026

Hi ​@PETYA333 

 

Thank you for getting in touch with us. 

 

I am so sorry that your sim is not activated. Please send us a private message via our socials (Facebook or Instagram) or via our live chat at my.idmobile.co.uk/login

 

Thank you,

 

Zandile m

The iD Mobile Team 

 

 

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Hosai W
iD Mobile Employee
iD Mobile Employee
July 10, 2026

HI ​@PETYA333,

Please confirm if this has now been resolved or if you do require further assistance on this?

Thanks,
Hosai

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