Community Member

Question

change address

I need tonchange my address for my upgrade but it sends a verification code to my number which I can no longer access as the phine is broken

iD Mobile Employee

Hi @CMG1982

Thank you for getting in touch with us.

Kindly send us a private message via our socials (Facebook or Instagram) so that we can assist you on updating your address.

Thank you,

Zandile M

The iD Mobile Team

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New Contributor

I have noticed you have had my address wrong this whole time. My door number is 115 not 125

iD Mobile Employee

Hi @JustinS.

Thank you for your post, and I’m sorry about the mix-up with your address.

To get this corrected, please contact us via Live Chat at https://www.idmobile.co.uk/live-chat and our team will be happy to update it for you.

Thanks,

Marquerita

The iD Mobile Team

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3 replies