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Question

change bame on account

  • August 5, 2026
  • 4 replies
  • 10 views

I would like to change the names person on my account?

4 replies

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • August 5, 2026

Hi ​@Jules8989,

 

Thanks for your post.

 

Could you please clarify whether you're looking to:

  • Change the name of the account holder to a different person, or
  • Update your name due to marriage, divorce, or a deed poll?

 

Once we know which applies, we'll be happy to advise on the options available.

 

As this is a public forum, please don't share any personal or account information when replying.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team


  • Author
  • New Contributor
  • August 6, 2026

Hi Gemma 

 

I would like to change the name completely to ex partner as she is using the phone and we are no longer together 


  • Author
  • New Contributor
  • August 6, 2026

Can I get the PUK number for the SIM card to transfer the ID mobile number to another network. 


Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • August 7, 2026

Hi ​@Jules8989

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

 

Anneline