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New Contributor
August 5, 2026
Question

change bame on account

  • August 5, 2026
  • 4 replies
  • 22 views

I would like to change the names person on my account?

    4 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    August 5, 2026

    Hi ​@Jules8989,

     

    Thanks for your post.

     

    Could you please clarify whether you're looking to:

    • Change the name of the account holder to a different person, or
    • Update your name due to marriage, divorce, or a deed poll?

     

    Once we know which applies, we'll be happy to advise on the options available.

     

    As this is a public forum, please don't share any personal or account information when replying.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Jules8989Author
    New Contributor
    August 6, 2026

    Hi Gemma 

     

    I would like to change the name completely to ex partner as she is using the phone and we are no longer together 

    Jules8989Author
    New Contributor
    August 6, 2026

    Can I get the PUK number for the SIM card to transfer the ID mobile number to another network. 

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    August 7, 2026

    Hi ​@Jules8989

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks, 

     

    Anneline