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New Contributor
September 12, 2026
Question

change my address

  • September 12, 2026
  • 3 replies
  • 44 views

I have changed my address on 2 plans but it won't let me change the street name on the 3rd 

    3 replies

    iD Mobile Employee
    September 13, 2026

    Hi ​@Amy Thomas 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 13, 2026

    Hello, I still have not received any messages 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 15, 2026

    Hi ​@Amy Thomas,

     

    I am so sorry about that, I've just sent you another private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’. 

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.