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Question

Change of Address

  • August 11, 2026
  • 3 replies
  • 34 views

 

How do I complete a change of address in the App as it’s doesn’t appear to be a straightforward process?

 

3 replies

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  • iD Mobile Employee
  • August 11, 2026

Hi ​@Specialina 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team

 


  • New Contributor
  • August 11, 2026

Hi there

 

Im having the same trouble if i could receive some help on this that would be amazing


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  • iD Mobile Employee
  • August 13, 2026

Hi ​@robbier.

 

We’re sorry to hear that you’re experiencing the same issue.

 

Please contact us directly via Live Chat: https://www.idmobile.co.uk/live-chat, so our team can review your account and provide the appropriate assistance.

 

Thanks,

Marquerita

The iD Mobile Team