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Community Member
Specialina
Community Member
August 11, 2026
Question

Change of Address

  • August 11, 2026
  • 3 replies
  • 95 views

 

How do I complete a change of address in the App as it’s doesn’t appear to be a straightforward process?

 

    3 replies

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 11, 2026

    Hi ​@Specialina 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    robbier
    New Contributor
    August 11, 2026

    Hi there

     

    Im having the same trouble if i could receive some help on this that would be amazing

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    August 13, 2026

    Hi ​@robbier.

     

    We’re sorry to hear that you’re experiencing the same issue.

     

    Please contact us directly via Live Chat: https://www.idmobile.co.uk/live-chat, so our team can review your account and provide the appropriate assistance.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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