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September 22, 2026
Question

change owner of this number ..

  • September 22, 2026
  • 1 reply
  • 11 views

 

Hi, my mobile number is {REMOVED}and the account is currently in my husband’s name. I would like to transfer the account and number into my name. Could you please tell me how I can do this and what documents you need from me?

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 23, 2026

    Hi ​@Arezoo,

     

    Thanks for getting in touch.

     

    Unfortunately, it isn’t possible to transfer ownership of an existing iD Mobile account into another person’s name. The account must remain in your husband’s name, as he is the account holder who originally completed the credit check.

     

    If you would like an iD Mobile contract in your own name, you would need to take out a new plan and complete a credit check in your own name.

     

    Alternatively, if your husband would like to give you third-party access to the existing account, this can be arranged through our Accessibility page. This would allow you to receive assistance regarding the account on his behalf, but please note that third-party access is read-only and would not allow you to make changes to the account.

     

    You can find further information and the relevant form here: https://www.idmobile.co.uk/legal/accessibility

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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