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Community Member
Luke6449
Community Member
April 28, 2026

change the address on my contract

How do I update my address on my account?

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    April 28, 2026

    Hi ​@Luke6449,

     

    Thank you for your message.

     

    To update your billing address on your account, log in to the app/website portal, navigate to 'View your plans', select the pencil icon next to 'Billing address', input the new details, and enter the 8-digit security code received via SMS

     

    Thanks.

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