Hi ​@Andy61 

I understand you would like to transfer the ownership of the account to your son while keeping the same mobile number.

Unfortunately, iD Mobile does not offer a change of ownership facility. This is because the credit agreement and checks were carried out in your name when the contract was taken out, and therefore the account must remain in your name.

If your son would like the service in his own name, he would need to take out a new contract with iD Mobile in his own details.

In terms of keeping the same mobile number, we are also unable to offer internal porting between iD Mobile accounts. The only option available would be a “triangle port” process, where the number is first moved to another network using a PAC code, and then ported back onto a new iD Mobile contract taken out in your son’s name.

I appreciate this may not be the ideal outcome, and I’m sorry for any inconvenience caused. Please let us know if you would like guidance on the steps involved, and we’ll be happy to help.

Thank you,

Zandile m

The iD Mobile Team