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Question

child account

  • February 3, 2026
  • 1 reply
  • 11 views
B
Community Member

Hi,

I want to move my child (15 yrs old) from another provider. How do I select a plan and set him up with his own account but on my payment card? I cannot see any option in the app to create a second account and link it.

Thanks,

Bill. 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • February 3, 2026

    Hi ​@billdel 

     

    As your child is under 18, the plan cannot be registered in their name. It would need to be in your name and linked to your banking information.

     

    You can place the order either online or with the help of one of our sales team members. This can be done via live chat [https://www.idmobile.co.uk/live-chat] or by calling 0800 049 0250.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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