New Contributor

Question

confirmation email on upgrade is different to login email

Whet I go to upgrade the confirmation email address is different to the email address i log in with and I don't know how to change it.

iD Mobile Employee

Hi @Samwatson1972

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

Thanks hosai I got it sorted .

iD Mobile Employee

Hi @Samwatson1972,

That's great to hear.

Thanks for coming back and letting us know that you were able to get it sorted.

If you need any further assistance in the future, please don't hesitate to let us know and we'll be happy to help.

Take care.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

3 replies