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Community Member
Michelle67
Community Member
September 14, 2026
Question

data charges

I have been charged 75.00 this month for Data outside of my plan, had no knowledge of this until I checked my plan to see when I can upgrade. In the past ive had messages to say im near my data allowence. I am fuming! Cant wait till leave ID mobile 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 14, 2026

Hi ​@Michelle67 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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