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Community Member
July 29, 2026

data monhtly allowance

When I’ve last renewed my contract I’ve opted for 30gb of data however in my app it’s showing only 10gb, why is that please??

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
July 30, 2026

Hi ​@MKU 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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