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Data Renew

  • March 21, 2026
  • 1 reply
  • 1 view
Amy Bishop
Active Contributor

Is anyone able to tell me why my 25GB contact renewed this month and only gave me 23.9 GB of Data. Rather than the 25GB im paying for???

As Customer service cant give me and answer 

1 reply

M
iD Mobile Employee
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  • Michael Z
  • iD Mobile Employee
  • March 21, 2026

Hi ​@Amy Bishop 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

 

Michael Z

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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