Data useage

Hi ​@Kiwis, 

Thanks for your question I’ll explain this clearly, as it does differ slightly from other networks.

📊 Can you see your data usage with iD Mobile?
✅ What you can see

On iD Mobile, you can check your usage in:

• The iD Mobile app
• Or your online account (My Account)

Here you’ll see:

• Your remaining allowances (data, minutes, texts)
• Your plan details and billing info

⚠️ What you can’t see (key point)

iD Mobile does not provide a detailed, real-time breakdown of:

• Exactly how much data you’ve used day-to-day
• Which apps or services used your data

If you’re on an unlimited data plan, the app may only show unlimited rather than actual usage.

📱 Best way to track actual usage (recommended)
🤖 On Samsung / Android:

Go to:
Settings → Connections → Data Usage → Mobile Data Usage

You’ll be able to see:

• Total data used for the period
• A breakdown by app (what’s using your data most)

⚠️ Note: This tracks by calendar month unless you manually change/reset it.

🍏 On iPhone:

Go to:
Settings → Mobile Data (or Cellular)

Scroll down to see:

• Current Period Data Usage (total used)
• A list of apps with how much data each has used

🔄 Important:

iPhones do not automatically reset each billing month, so you’ll need to:

• Scroll down and tap “Reset Statistics” at the start of your billing cycle

This will give you a much more accurate view of your monthly usage.

Owethu