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April 16, 2026
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Data useage

  • April 16, 2026
  • 1 reply
  • 457 views

Hi, where do I see what data I have used so far and what on? Do ID Mobile provide data usage info like other providers? 

    Best answer by Owethu M

    Hi ​@Kiwis

     

    Thanks for your question I’ll explain this clearly, as it does differ slightly from other networks.

     

    📊 Can you see your data usage with iD Mobile?
    ✅ What you can see

    On iD Mobile, you can check your usage in:

    • The iD Mobile app
    • Or your online account (My Account)

    Here you’ll see:

    • Your remaining allowances (data, minutes, texts)
    • Your plan details and billing info


    ⚠️ What you can’t see (key point)

    iD Mobile does not provide a detailed, real-time breakdown of:

    • Exactly how much data you’ve used day-to-day
    • Which apps or services used your data

    If you’re on an unlimited data plan, the app may only show unlimited rather than actual usage.

     

    📱 Best way to track actual usage (recommended)
    🤖 On Samsung / Android:

    Go to:
    Settings → Connections → Data Usage → Mobile Data Usage

    You’ll be able to see:

    • Total data used for the period
    • A breakdown by app (what’s using your data most)

    ⚠️ Note: This tracks by calendar month unless you manually change/reset it.

     

    🍏 On iPhone:

    Go to:
    Settings → Mobile Data (or Cellular)

    Scroll down to see:

    • Current Period Data Usage (total used)
    • A list of apps with how much data each has used

    🔄 Important:

    iPhones do not automatically reset each billing month, so you’ll need to:

    • Scroll down and tap “Reset Statistics” at the start of your billing cycle

    This will give you a much more accurate view of your monthly usage.

     

    Owethu

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu MAnswer
    iD Mobile Employee
    April 17, 2026

    Hi ​@Kiwis

     

    Thanks for your question I’ll explain this clearly, as it does differ slightly from other networks.

     

    📊 Can you see your data usage with iD Mobile?
    ✅ What you can see

    On iD Mobile, you can check your usage in:

    • The iD Mobile app
    • Or your online account (My Account)

    Here you’ll see:

    • Your remaining allowances (data, minutes, texts)
    • Your plan details and billing info


    ⚠️ What you can’t see (key point)

    iD Mobile does not provide a detailed, real-time breakdown of:

    • Exactly how much data you’ve used day-to-day
    • Which apps or services used your data

    If you’re on an unlimited data plan, the app may only show unlimited rather than actual usage.

     

    📱 Best way to track actual usage (recommended)
    🤖 On Samsung / Android:

    Go to:
    Settings → Connections → Data Usage → Mobile Data Usage

    You’ll be able to see:

    • Total data used for the period
    • A breakdown by app (what’s using your data most)

    ⚠️ Note: This tracks by calendar month unless you manually change/reset it.

     

    🍏 On iPhone:

    Go to:
    Settings → Mobile Data (or Cellular)

    Scroll down to see:

    • Current Period Data Usage (total used)
    • A list of apps with how much data each has used

    🔄 Important:

    iPhones do not automatically reset each billing month, so you’ll need to:

    • Scroll down and tap “Reset Statistics” at the start of your billing cycle

    This will give you a much more accurate view of your monthly usage.

     

    Owethu