Hi @Kiwis,
Thanks for your question I’ll explain this clearly, as it does differ slightly from other networks.
📊 Can you see your data usage with iD Mobile?
✅ What you can see
On iD Mobile, you can check your usage in:
- The iD Mobile app
- Or your online account (My Account)
Here you’ll see:
- Your remaining allowances (data, minutes, texts)
- Your plan details and billing info
⚠️ What you can’t see (key point)
iD Mobile does not provide a detailed, real-time breakdown of:
- Exactly how much data you’ve used day-to-day
- Which apps or services used your data
If you’re on an unlimited data plan, the app may only show unlimited rather than actual usage.
📱 Best way to track actual usage (recommended)
🤖 On Samsung / Android:
Go to:
Settings → Connections → Data Usage → Mobile Data Usage
You’ll be able to see:
- Total data used for the period
- A breakdown by app (what’s using your data most)
⚠️ Note: This tracks by calendar month unless you manually change/reset it.
🍏 On iPhone:
Go to:
Settings → Mobile Data (or Cellular)
Scroll down to see:
- Current Period Data Usage (total used)
- A list of apps with how much data each has used
🔄 Important:
iPhones do not automatically reset each billing month, so you’ll need to:
- Scroll down and tap “Reset Statistics” at the start of your billing cycle
This will give you a much more accurate view of your monthly usage.
Owethu