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Community Member
December 4, 2025
Question

details do not match records to activate account

  • December 4, 2025
  • 1 reply
  • 60 views

The details are correct, as they are my details. Help?!

    1 reply

    JoeKing
    Silver Contributor
    Silver Contributor
    December 4, 2025

    @elise.mchugh_250  If you're a new customer try calling sales on 0800 049 0250 9am to 6pm to make sure the detail's are correct.

    Failings this you need to use the Live Chat and in the message box type in, 

    To speak to someone. 

    https://www.idmobile.co.uk/live-chat

     

    Joe

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉