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don’t know my id mobile number

  • November 29, 2024
  • 2 replies
  • 168 views

I need find out what my id mobile number is in order for le ti create my account on the app I lost the SIM card as soon as it arrived soo I never got the chance to actually know the number 

 

Best answer by Daz_S

Hi there ​@Momoraz 

Without knowing your number you’d probably need your transaction reference to pass one part of the security check.

Then ask iD via Live chat for a replacement SIM

 

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2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • Answer
  • November 29, 2024

Hi there ​@Momoraz 

Without knowing your number you’d probably need your transaction reference to pass one part of the security check.

Then ask iD via Live chat for a replacement SIM

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • December 2, 2024

Hi ​@Momoraz 

 

The number would have been sent in an email with the subject containing “Welcome to iD”, do you have this?

 

How long have you been with us with a lost SIM?

 

Tom