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Question

don't remember my id number

  • April 14, 2026
  • 1 reply
  • 2 views
M
Community Member

I bought new number and now try to create account but i forget my number.. I order online on same email adress, could you help me to find out my number and send me on my email 

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+4
    • Marquerita T
    • iD Mobile Employee
    • April 16, 2026

    Hi ​@Msingh.

     

    Thank you for your post.

     

    To help you retrieve your mobile number and get access to your account, our team will need to verify your details securely. Please contact us directly via Live Chat here: https://www.idmobile.co.uk/live-chat.

     

    Once you’re connected, they’ll be able to locate your order and provide you with your number as well as help you set up your account.

     

    ~Marquerita

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