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Email change

  • December 15, 2025
  • 4 replies
  • 78 views
Ken Roper
New Contributor

Hi, I'm trying to change the email associated with my ID mobile account, but the system needs to send a text with a code to my phone number. My problem is, I do not have a phone for the number as the SIM is used for data only in a router. Is there another way to request a code e.g. to my original email address then another to my new email. I cannot plug the SIM into a phone easily as the router is 70 miles away. Cheers Ken 

Best answer by Isa M

Hi ​@Ken Roper ,

I am so sorry however our sim cards are for phones so to receive the code you have to insert it into a smartphone. You can just insert it for few seconds to receive the code and just pop it back into the router.

Thanks,

Isa🎀

    4 replies

    I
    iD Mobile Employee
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    • Isa M
    • iD Mobile Employee
    • Answer
    • December 15, 2025

    Hi ​@Ken Roper ,

    I am so sorry however our sim cards are for phones so to receive the code you have to insert it into a smartphone. You can just insert it for few seconds to receive the code and just pop it back into the router.

    Thanks,

    Isa🎀

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Ken Roper
    New Contributor
    • Ken Roper
    • Author
    • New Contributor
    • December 15, 2025

    Hi Isa, thank you for your rapid reply, not the answer I was hoping for, but now I know this is the only way, I will take an old phone with me next time I go to Wales and do as you suggest.

    Cheers Ken 

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • December 15, 2025

    Go into your Router settings; most have a section in the settings for receiving + sending texts.

    Text option on my current TP Link router, and previous Huawei.

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Ken Roper
    New Contributor
    • Ken Roper
    • Author
    • New Contributor
    • December 15, 2025

    Thank you, I will try this

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