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Question

Enabling 2 factor authentication on my ID mobile account

  • December 13, 2025
  • 1 reply
  • 93 views
D
Community Member

I cannot find out how to protect my IDmobile login with two factor authentication. I assume this should be possible. Any guides?

    1 reply

    Decembersangel72
    Gold Contributor
    Forum|alt.badge.img+16

    Hi ​@Djdkdj3838djr 
     

    To set up 2FA for your iD Mobile account, you'll need to contact them directly via their live chat or social media. 

    Here are the links/Info to do this:-
     

    You can talk to an advisor via this link:-

    https://www.idmobile.co.uk/live-chat

    Type ‘talk to a person’ in the dialogue box and this will bypass the chatbot. 

    Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.

     

    You can also contact iD Mobile via:-

    Send a private message via their Socials (Facebook, X or Instagram)  
    iD Mobile social media accounts:-

     

    or email socialqueries@idmobile.co.uk.


    Hope this helps x

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