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Community Member
October 24, 2025

Feedback for Sales Dept Agent, Jaron

  • October 24, 2025
  • 2 replies
  • 34 views

Not a question… just some feedback.

I’ve just spoken to Jaron in the Sales department to try and sort an upgrade. I’ve been with you 2 years and wanted to get better deal than I was being offered. Jaron was super helpful, polite and efficient. I wasn’t on the phone for half an hour (like I have been in the past with other providers) and I ended the call not only staying, and getting a deal I was really happy with, but I then passed the phone to my partner who Jaron continued to help and upgrade him too. 
It was also quite late on a Friday afternoon and there was much merriment going on behind him clearly (which I have no issue with, we’ve all been there!). It must have been tricky for him to concentrate.. but he remained professional and completely focussed on us. 
A lovely chap who deserves a bit of recognition for representing your company so well! Thank you Jaron!

    2 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    October 24, 2025

    Hi ​@JoWorrall ,

    Thank you so much for sharing this lovely feedback.
    We’re thrilled to hear that Jaron was so helpful and made your upgrade experience smooth and enjoyable especially on a busy Friday afternoon.
    We’ll be sure to pass your kind words on to him and the team. It’s always great to hear when our colleagues go above and beyond.


    Thanks again for taking the time to let us know.


    Lamiya
    iD Mobile Social Media Team

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    JoeKing
    Silver Contributor
    Silver Contributor
    October 25, 2025

    @JoWorrall  It's always nice to here some positive feedback from customer's. Thank you for taking the time to post your experience on here.

     

     

    Joe 😉

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉