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Question

Having problems logging into the app

  • August 20, 2026
  • 0 replies
  • 2 views

For a while I have had problems logging into the App.  

I have tried deleting the App from my phone but it just goes into the Cloud, and I’m guessing you just get the old one back?

I get the usual white bar at the bottom of the screen with login / register.

It then asks for my email address - enter that, correctly.

I then get the screen with the blue next bar at the bottom of the screen

Click on that and enter my password, I either type in, or use autofill and check it’s correct and it just takes me back to the iD mobile home green screen again - round and round in circles!!

Any clues please?