Community Member

help loggin in

Forum|Forum|3 months ago
June 25, 2026
1 reply
9 views

Trying to log into ID mobile app/account. Doesn’t recognize my details. My bill has gone from £8 to £12.80 and I wanted to view.

iD Mobile Employee

Hi @Abby-leigh1988,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,

Anneline