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Community Member
June 25, 2026

help loggin in

  • June 25, 2026
  • 1 reply
  • 9 views

Trying to log into ID mobile app/account. Doesn’t recognize my details. My bill has gone from £8 to £12.80 and I wanted to view. 
 
 

    1 reply

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    June 26, 2026

    Hi ​@Abby-leigh1988,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks,

    Anneline