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Community Member
Max03
Community Member
July 28, 2026
Question

how do i change account details. i only have a gew months to live and want to sort things out

  • July 28, 2026
  • 1 reply
  • 13 views

I have an id account with 2 sims on it I want to change one of the sims into my husbands name. I have been given only a few months left to live so need to do this now 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 28, 2026

    Hi ​@Max03,

     

    I am so sorry to hear of this. I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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