Community Member

How do I check what accounts are registered at my address?

Forum|Forum|27 days ago
September 4, 2026
1 reply
15 views

I have discovered two accounts at my address under my name. How do I cancel one without knowing the details? I e phone number and account number

Gemma M

iD Mobile Employee

Hi @mobhelp,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M
The iD Mobile Social Media Team

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