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Community Member
September 4, 2026
Question

How do I check what accounts are registered at my address?

  • September 4, 2026
  • 1 reply
  • 11 views

I have discovered two accounts at my address under my name. How do I cancel one without knowing the details? I e phone number and account number

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 9, 2026

    Hi ​@mobhelp,

     

    I've just sent you a private message to help get this sorted.
     
    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
     
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 
     
    We'll speak to you there.
     
    Thanks,
     
    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.