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New Contributor
May 17, 2026
Question

How do i put my 2 separate ID sims into one ID App

  • May 17, 2026
  • 3 replies
  • 46 views

Hello I have two ID mobile sim contracts only, but I can only see my account with the first contract while the second I don’t have access to it, how can I put them both on my ID app

    3 replies

    iD Mobile Employee
    May 18, 2026

    Hi ​@Sacramento 

     

    Thank you for getting in touch with us. 

     

    To link both of your contracts into one app use the following steps:

    Log in in into your current iD Mobile App tap "View your plans" 

    Select "+ Add new plan" and enter the second mobile number, your last name, and date of birth

     

    Thank you,

     

    Zandile 

    The iD Mobile Team 

     

     

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    New Contributor
    May 18, 2026

    I have access to my first one sim contract in the App but the second one is what I don’t have access to, as I don’t know how much I am being charged and the remainder of my data

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 18, 2026

    Hi ​@Sacramento,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.