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Question

How do i put my 2 separate ID sims into one ID App

  • May 17, 2026
  • 3 replies
  • 6 views

Hello I have two ID mobile sim contracts only, but I can only see my account with the first contract while the second I don’t have access to it, how can I put them both on my ID app

3 replies

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  • iD Mobile Employee
  • May 18, 2026

Hi ​@Sacramento 

 

Thank you for getting in touch with us. 

 

To link both of your contracts into one app use the following steps:

Log in in into your current iD Mobile App tap "View your plans" 

Select "+ Add new plan" and enter the second mobile number, your last name, and date of birth

 

Thank you,

 

Zandile 

The iD Mobile Team 

 

 


  • Author
  • New Contributor
  • May 18, 2026

I have access to my first one sim contract in the App but the second one is what I don’t have access to, as I don’t know how much I am being charged and the remainder of my data


Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • May 18, 2026

Hi ​@Sacramento,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai