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Question

how do i talk to customer service

  • November 10, 2025
  • 3 replies
  • 282 views
M
New Contributor

How do I get intouch with customer service as I can't get into my id mobile app

    3 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • November 10, 2025

    Simple; find the CHAT PAGE.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New Contributor
    • Midd1105
    • Author
    • New Contributor
    • November 10, 2025

    Not really need to know what I need to go on to talk to them

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • November 10, 2025

    Hi ​@Midd1105 

    I do apologize for any inconvenience caused to you in relation to you not being able to access the iD mobile app.

    Please ensure that you have registered the account successfully as well as all the correct details used.

    If you need further assistance please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk. We’d love the opportunity to put things right for you. 

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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