how do i talk to customer service | iD Mobile Community
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Question

how do i talk to customer service

  • November 10, 2025
  • 3 replies
  • 154 views

How do I get intouch with customer service as I can't get into my id mobile app

3 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • November 10, 2025

Simple; find the CHAT PAGE.


  • Author
  • New Contributor
  • November 10, 2025

Not really need to know what I need to go on to talk to them


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  • iD Mobile Employee
  • November 10, 2025

Hi ​@Midd1105 

I do apologize for any inconvenience caused to you in relation to you not being able to access the iD mobile app.

Please ensure that you have registered the account successfully as well as all the correct details used.

If you need further assistance please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk. We’d love the opportunity to put things right for you. 

Thanks,
Hosai