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Question

how to accesss my details

  • June 24, 2026
  • 1 reply
  • 9 views

I have two contracts with yourselves, I can log in and it shows me the details of my child’s contract that I pay for but I can’t create one for my own number so I can’t change things if I need to. 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • June 25, 2026

Hi ​@Clairegm28. 

 

Kindly please be advised that you’ll need to add your number to the existing iD Mobile account. 

 

You may do so by navigating to the 'Home' screen. Tap 'View your plans'. Tap 'Add new plan'. Then enter the plan details for the plan you’d like to add. 

 

Thanks, 

Anneline