Skip to main content
Community Member
Jj1
Community Member
October 18, 2026
Question

How to switch to physical sim without photo id ?

Will not let me order a replacement physical sim without valid photo id how to bypass this currys store wont exept expired photo id either

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
October 19, 2026

Hi ​@Jj1 

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the sim request issues however sim cards cannot be issued to you without a valid proof of identity.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement