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New Contributor
April 28, 2026
Question

how to use old number on phone app

My sim is set up with my old number but the app won’t let me log in using it. How can I fix this?

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 28, 2026

    Hi ​@Carr09,

     

    When the transfer completes, you will receive a text to be informed. Thereafter, you can register using your desired number. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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