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Connorlmc
Community Member
May 2, 2026

i am looking for my mobile id number so i can login to my account on new app

I don’t have access to my mobile account like I did on the old app. I don’t have my mobile id number it won’t allow me to get into the account I once had. My number is { REMOVED }. 

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    May 5, 2026

    Hi ​@Connorlmc,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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