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i am looking for my mobile id number so i can login to my account on new app

  • May 2, 2026
  • 1 reply
  • 1 view
C
Community Member

I don’t have access to my mobile account like I did on the old app. I don’t have my mobile id number it won’t allow me to get into the account I once had. My number is { REMOVED }. 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 5, 2026

Hi ​@Connorlmc,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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