Community Member

i am wanting to upgrade to a new phone and contract bit i am concered that i will be charged double. i have found an ID mobile deal using u switch but the upfront cost is cheaper on u switch than it is go go dirextly through your upgrade system.

Forum|Forum|3 months ago
July 2, 2026
1 reply
26 views

I have found a deal on Uswitch for ID mobile on an iPhone 17 and I was just wanting to check that I would be able to cancel my current sim only plan once the new phone would arrive as I am unsure on how long the contract was for.

new contract not upgrade

Hosai W

iD Mobile Employee

Hi @Harrison.17,

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the upgrades, please confirm if you are wanting to keep the sale number or if you are to use the new plan number?

Thanks,
Hosai

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