I cant log into my ID mobile account on the app or web browser. The password & email works but when i put in my phone number, date and date of bith etc it says "sorry your details do not match our records". i have tried using the live chat with agents and live chat both did not work. how do I access my account to review my plan if ID wont let me access any of it??
Question
i cannot log into my ID mobile app or web browser to review my plan. i have tried the online chat bot, chat agents, and contact number but none of them helped
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
