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I could not get into my app without having that it expired on me

  • April 1, 2026
  • 3 replies
  • 13 views
S
New Contributor

I would like to activate this again I could not log into my app without this I would like You like send me one immediately please thank you for helping

 

    3 replies

    Anneline M
    iD Mobile Employee
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    • Anneline M
    • iD Mobile Employee
    • April 1, 2026

    Hi ​@Salahyafai, 

     

    We’re sorry to hear that your eSIM QR code expired before you were able to activate it. 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    -Anneline

    S
    New Contributor
    • Salahyafai
    • Author
    • New Contributor
    • April 2, 2026

    Send me a new barcode for my SIM card

    Z
    iD Mobile Employee
    Forum|alt.badge.img+8
    • Zandile M
    • iD Mobile Employee
    • April 2, 2026

    Hi ​@Salahyafai 

     

    Thank you for getting in touch with us,

     

    Please send us private message so that we can assist you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

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