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Community Member
August 23, 2026
Question

I don't want to cancel, I want to stay with ID.

  • August 23, 2026
  • 1 reply
  • 11 views

Id mobile service

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 23, 2026

    Hi ​@Gurjeet

     

    Thank you for getting back to us, and we're pleased to hear that you'd like to remain with iD Mobile.

     

    If you'd like to upgrade your current plan or handset, we'd recommend contacting our Sales Team via Live Chat or by calling 0800 049 0250. They'll be able to review your account, check your eligibility and discuss the upgrade options currently available to you.

     

    We appreciate you choosing to stay with iD Mobile and hope our Sales Team can find a suitable option for you.

     

    Owethu