Question

I have never been able to access/log in on the app

I spoke to someone who said they would raise a ticket but have heard nothing.

I have never been able to access the app as it says my number is not an id mobile number (i swapped the number 23 months ago).

Would like to check my bill for last month and also look at upgrades. Can someone please contact me so we can finally resolve this issue. Thank you

+8

Hi @Austin1

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

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