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New Contributor
June 30, 2026

i need to prove i made a phone call

  • June 30, 2026
  • 3 replies
  • 14 views

I need my call log to prove I made a phone call

 

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 2, 2026

    Hi ​@LMJpersonal,

     

    Thanks for getting in touch.

     

    We're unable to access or provide your device's call log, as this is stored on your phone. You should be able to view your recent call history directly from your device's Phone app.

     

    If you need proof of calls made, you can also download your itemised bill, which shows your outgoing calls.

     

    To do this:

    • Log in to the iD Mobile app or your online account.
    • Go to Bills.
    • Select the relevant bill.
    • Choose to view or download the itemised bill.

     

    If the information you need isn't available there, please contact our Customer Service team via Live Chat and they'll be happy to advise further.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    July 2, 2026

    Thank you 

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    July 3, 2026

    Hi ​@LMJpersonal 

    Please feel free to reach out to us if you do require any further assistance in the future.

    Thanks,

    Hosai 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.