I've been the victim of fraud and the fraudsters have my mobile number and I'm getting frequent nuisance calls from them so would like a change of phone number. Is my only choice to get a PAC code or can ID provide me with a new number?
Hi
We are deeply sorry to hear about this incident that took place, however in order for us to investigate this correctly we would need to access your account. We are able to do a number change for you regarding this.
Please contact us via our live chat: https://www.idmobile.co.uk/live-chat and we would be happy to assist.
-Zubair
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