| Had to update the ID app and now receiving "Sorry, your details do not match our records." message. Same issue on phone and PC. Received an email saying “Hi XXXXX, Thanks |
Solved
ID App not working
Best answer by Kash
Hi
Glad to hear that it is resolved.
Please get back to us if you require further assistance.
Kash
+24Hey there
Have you manged to login yet?
If not, please ensure you’re using the same email address you used to register, and if not, it may be that you’re not registered yet, so may need to try re-registering.
Thank you,
Tyler
+24Hi
Glad to hear that it is resolved.
Please get back to us if you require further assistance.
Kash
+24Hey there
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
Hello
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Nat
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