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Question

ID mobile app not working

  • February 18, 2026
  • 2 replies
  • 81 views
abd91
New Contributor

App opens then sticks  cog is spinning  but can access anything on app

    2 replies

    M
    iD Mobile Employee
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    • Marquerita T
    • iD Mobile Employee
    • February 19, 2026

    Hi ​@abd91. Have you tried uninstalling and reinstalling the app?

    ~Marquerita

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Decembersangel72
    Gold Contributor
    Forum|alt.badge.img+16

    Hi ​@abd91 

    Another option is to open the website using your search engine and then add as a shortcut.

    Apps have been notorious for problems but using a shortcut for a website usually sorts the problem!

    Good luck x

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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