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Community Member
May 22, 2026
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ID txt saying ive used 80% of my data, the app says different

  • May 22, 2026
  • 1 reply
  • 25 views

So ID mobile txt me saying ive used 80% of my data but according to the app I haven't used a quarter of it yet, what one shall I trust 

    Best answer by Hosai W

    Hi ​@Hevs707,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai WAnswer
    iD Mobile Employee
    May 23, 2026

    Hi ​@Hevs707,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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