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ID txt saying ive used 80% of my data, the app says different

  • May 22, 2026
  • 1 reply
  • 16 views

So ID mobile txt me saying ive used 80% of my data but according to the app I haven't used a quarter of it yet, what one shall I trust 

Best answer by Hosai W

Hi ​@Hevs707,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • May 23, 2026

Hi ​@Hevs707,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai