Hi ​@Dunkypunky,

Thank you for your message.

I would be more than happy to help you increase your bill cap today.

Your bill cap is designed to give you peace of mind by preventing any unexpected charges, but I understand that you need a bit more flexibility right now. You can easily adjust this limit yourself at any time, and the changes will apply instantly.

Here is how to update your cap in under a minute:

1. Log in to the iD Mobile app or your online account dashboard.
2. Tap on the Bills tab at the bottom of the screen.
3. Select Manage bill cap.
4. Adjust the slider or type in your preferred new maximum limit.
5. Tap save changes

Thanks,