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Question

ive tried to set up a pin for my voixemail and it wont let me

  • June 21, 2026
  • 1 reply
  • 1 view
K
Community Member

I tried to set up a pin for my voicemail and it won’t let me as it’s saying it’s not enough but I’ve tried on multiple different occasions 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 22, 2026

    Hi ​@Kacie2707,

     

    We're sorry to hear you're having trouble setting up your voicemail PIN.

     

    Your voicemail PIN must usually be between 4 and 10 digits long and shouldn't contain simple or repeated sequences (such as 1111 or 1234), as these may not be accepted.

     

    If you've already tried several different PINs and you're still receiving the same message, it may be that there's an issue with your voicemail service.

     

    In that case, we'd recommend getting in touch with our Customer Service team via Live Chat so they can investigate and, if necessary, reset your voicemail PIN for you.

     

    You can contact them here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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