locked out trying to log on.

Forum|Forum|10 days ago
August 27, 2026
3 replies
16 views

hello I've been blocked when i try to log on....i was blocked after trying to change my number from new id contract phone to my old number on Vodafone when i kept selecting date change nothing would high light on calendar...now blocked.

Hope someone can help.. Thanks 🙏

M

MyamAuthor

New Contributor

Guys any help would be appreciated 🤞

Gemma M

iD Mobile Employee

Hi @Myam,

Apologies for the delayed response, however could you let us know whether you still require assistance with this?

If you've since managed to access your account or complete the number transfer, that's great to hear. If not, please let us know what happens when you try to log in now and we'll be happy to point you in the right direction.

As this is a public forum, please don't share your mobile number, PAC code, or any other personal account information when replying.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

M

MyamAuthor

New Contributor

Hello nope still not letting me sign in 😞