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Question

log onto app to enter PAC number

  • April 21, 2026
  • 1 reply
  • 7 views

Hi. Ive bought 3 sims from id mobile. I have 3 PAC number and am already struggling yo enter these into the app

 

Can you help

1 reply

Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • April 22, 2026

Hi ​@Isaaconeill805 ,

 

I totally get how confusing it can be juggling 3 SIMs and PAC codes at once.

Don’t worry, I’ve got you.
 

Quick heads-up:

You won’t be able to enter PAC codes directly in the app as it’s much easier to do this through the website.
 

Here’s the easiest way:

For each SIM:
• Log in here: https://my.idmobile.co.uk/login

• Go to “Keep my number”
• Enter your PAC code + the number you want to keep
• Select the correct new iD SIM
• Submit it
 

A couple of tips:

• Do them one at a time so nothing gets mixed up
• Transfers usually complete same day or next working day
• You’ll get a text once each one is done

 

Lamiya